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FAQ

getting started

What do I need to join Hilton Honors Dining?
All you need to do is:
  • Join Hilton Honors here for free. Hilton Honors is a leading hotel loyalty program for the twelve brands in the Hilton Portfolio.
  • Create a Hilton Honors Dining account by providing your name, address, phone number, email, and Hilton Honors account number on our secure website.
  • Register any credit and/or debit cards you plan to use at restaurants, bars, or clubs.
  • Then, just dine at any program location.
There are no special ID cards or membership numbers to remember. Membership is 100% free and easy!
+ How much does it cost to join Hilton Honors Dining?
Nothing! Membership is 100% free.
+ How much can I earn with Hilton Honors Dining?
  • Members earn 2 Bonus Points per $1 spent if you elect to not receive email communication from Hilton Honors Dining.
  • Online members earn 5 Bonus Points per $1 spent if you elect to receive email communication from Hilton Honors Dining.
  • VIP members earn 8 Bonus Points per $1 spent if you elect to receive email communication from Hilton Honors Dining AND have 11 or more qualified dining transactions in a calendar year.
Pretty simple, right?
+ Why do I need to log in to the Account Center?
Creating an account and logging in when you visit hiltonhonorsdining.com will allow you to:
  • Track the status of your Honors Bonus Points earned through Hilton Honors Dining.
  • Write and view online reviews.
  • View the latest updates on new dining spots and bonus offers.
  • Create and access a list of personal favorite restaurants, bars, and clubs
  • Update your email address for receipt of program information and extra rewards offers.
  • Update your credit and/or debit card information in order to earn rewards for your spending.
+ Can I switch to a different reward program?
You can easily switch to any other Rewards Network program by calling Member Services at 866–879–3463.
+ Will my membership with Hilton Honors Dining ever expire?
Yes, but only after 36 consecutive months of no dining activity with your registered credit or debit card.

email

+ Why should I receive email from Hilton Honors Dining?
Email is the primary way we keep in touch with our members, and opting in to receive email from Hilton Honors Dining increases your minimum earn rate to 5 Bonus Points per $1 spent.
+ What kind of email will I receive from Hilton Honors Dining?
Types of emails you may receive, approximately once a week, include:
  • Member recommendations
  • New restaurants in your area that have joined the program
  • Opportunities to earn bonus rewards on special occasions
  • Administrative emails, such as reward confirmations or online review reminders
+ Why am I not getting Hilton Honors Dining emails?
  • You may have accidentally opted-out of receiving email from Hilton Honors Dining.
  • Your email address may have become undeliverable.
  • You may have marked an email sent by Hilton Honors Dining as spam.
Just add (or re–add) an email address to your Account Center, and your ability to earn rewards will instantly resume.

online reviews

+ Why should I write a review?
Reviews help Hilton Honors Dining restaurants know how you feel about their food, service, cleanliness and value. Completing a review after a restaurant visit is required in order for you to receive some additional Bonus Points.
+ How do I write my review?
  • A few days after you visit to a participating restaurant, you'll receive an email with a link to complete a review.
  • Review submission forms can also be accessed via your Account Center.
  • The review only takes 2 minutes to complete.
  • Feel free to have fun and be colorful – but please also be honest and accurate. See our content guidelines for further clarification.
+ Who will read my review?
The content of your review will be sent to the restaurant you visited, and also posted on the Hilton Honors Dining website for other members to read (if you allow).

But no worries about your identity! Only your initials and city/state will be displayed for the restaurant and other diners to see.

Hilton Honors Bonus Points

+ When do Bonus Points get added to my account?
  • Bonus Points will appear in your Hilton Honors Dining account as soon as the transaction is registered by the restaurant, usually within 5 days.
  • Bonus Points earned through Hilton Honors Dining will appear in your Hilton Honors account 6–8 weeks after the transaction occurs.
+ Why can't I see my last transaction?
  • It may take up to five days for a transaction to appear after dining, depending on the restaurant's credit card handling.
  • You did not use a credit or debit card registered in your Hilton Honors Dining account to pay your check.
  • You dined on a blackout day, indicated on the restaurant's information page.
  • You dined at a restaurant that left the Hilton Honors Dining program prior to the date you visited.

any other questions?

Members and Online members can call Hilton Honors Dining Member Services at 866–879–3463, or email us at hiltonhonorsdining@rewardsnetwork.com.
VIP members can call 877–837–3463, or email us at hiltonhonorsdining@rewardsnetwork.com.